Are you using Instagram Direct Messages to communicate with your audience? Looking for an easy way to provide quick replies to common questions via Direct Messages?
In this article, from Social Media Examiner, you’ll discover how to create multiple Instagram quick replies to your Instagram Direct Messages.
If you receive direct messages to your Instagram account you’ll find it extremely helpful and efficient to use the new “Quick Replies” feature.
These Quick Replies aren’t automated responses like a chatbot on Facebook Messenger. You’ll still need to access and read the messages sent to you and then select quick replies from your list of responses to send.
You can, however, save huge quantities of time once you have set up replies to these, “frequently asked questions”.
Outline FAQs and Compose Answers for Instagram Quick Replies
To get started with your first set of quick replies, look through previous message threads in your account to find commonly asked questions. Copy one of your existing answers or draft a new response that properly answers those questions or topics.
Common topics often relate to your business hours, your prices or rates, tutorials on your products, or the best way to order something or confirm a reservation with you.
For detail on how to set up, edit and manage instagram Quick Replies, see the full article at Social Media Examiner.